Original research · Kolkata
Kolkata Google Maps & Review Statistics
From Park Street to Salt Lake and New Town, we searched Google Maps for 30 business types across Kolkata. Here is how many Google reviews it takes to reach the top 3, and where it is hardest and easiest to win.
Key findings
- The top 3 hospitals in Kolkata average 37,293 Google reviews, the highest of the 30 business types we checked.
- Top-3 restaurants in Kolkata average 22,437 Google reviews; a typical restaurant in the top 20 has 3,653.
- Top-3 cafes in Kolkata average 4,060 Google reviews.
- Top-3 salons in Kolkata average 2,292 Google reviews.
- Top-3 hotels in Kolkata average 2,278 Google reviews.
- Top-3 gyms in Kolkata average 801 Google reviews.
- Top-3 lawyers in Kolkata average 956 Google reviews.
- Top-3 real estate agents in Kolkata average 1,900 Google reviews.
- Top-3 dental clinics in Kolkata average 1,413 reviews and a 4.9★ rating.
- Preschools have the lowest bar: the top 3 average only 97 Google reviews.
- 17 of 20 schools in the top Google Maps results have fewer than 100 reviews, the most open category in Kolkata.
- The biggest gap is among real estate agents: the top 3 have about 16× the reviews of a typical one (1,900 vs 116).
- Hotels have the lowest average rating in Kolkata (3.8★).
- Of the 2 Kolkata areas with detailed data, Park Street is the toughest for restaurants (top 3 average 17,207 reviews) and Salt Lake the easiest (5,672).
- At area level, 70% of real estate agents in the top results have fewer than 100 Google reviews.
- Our Kolkata research covers 30 business types city-wide and 25 areas, using the top 20 Google Maps results of each search.
All figures are rough benchmarks from our research. Google Maps results change over time and differ slightly by where you search from.
Reviews held by the top 3, by business type
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Hospitals | 37,293 | 10,316 | 4.6★ | 0 of 20 |
| Restaurants | 22,437 | 3,653 | 4.3★ | 0 of 20 |
| Sweet shops | 8,844 | 3,047 | 4.3★ | 0 of 20 |
| Bakerys | 5,781 | 644 | 4.5★ | 1 of 20 |
| Cafes | 4,060 | 2,095 | 4.5★ | 0 of 20 |
| Jewellery stores | 3,253 | 2,214 | 4.8★ | 0 of 20 |
| Mobile phone stores | 2,684 | 1,176 | 4.8★ | 0 of 20 |
| Salons | 2,292 | 1,612 | 4.8★ | 0 of 20 |
| Hotels | 2,278 | 821 | 3.8★ | 0 of 20 |
| Real estate agents | 1,900 | 116 | 4.9★ | 9 of 20 |
| Clothing stores | 1,882 | 1,572 | 4.4★ | 1 of 20 |
| Veterinary clinics | 1,820 | 373 | 4.5★ | 0 of 20 |
| Dermatologists | 1,781 | 851 | 4.7★ | 0 of 20 |
| Coaching centres | 1,776 | 760 | 4.7★ | 0 of 20 |
| Interior designers | 1,692 | 383 | 4.7★ | 0 of 20 |
| Dental clinics | 1,413 | 949 | 4.9★ | 0 of 20 |
| Pest control services | 1,225 | 341 | 4.9★ | 0 of 20 |
| Lawyers | 956 | 192 | 4.9★ | 5 of 20 |
| Furniture stores | 897 | 1,051 | 4.7★ | 1 of 20 |
| Physiotherapists | 871 | 306 | 4.9★ | 2 of 20 |
| Bike service centres | 826 | 69 | 4.6★ | 12 of 20 |
| Car service centres | 810 | 166 | 4.6★ | 5 of 20 |
| Gyms | 801 | 453 | 4.7★ | 0 of 20 |
| Spas | 592 | 471 | 4.7★ | 0 of 20 |
| Chartered accountants | 488 | 138 | 4.9★ | 8 of 20 |
| Yoga studios | 348 | 157 | 4.9★ | 3 of 20 |
| Plumbers | 288 | 83 | 4.9★ | 12 of 20 |
| Electricians | 282 | 55 | 4.9★ | 15 of 20 |
| Schools | 170 | – | 4.6★ | 17 of 20 |
| Preschools | 97 | 132 | 4.9★ | 6 of 20 |
Area by area
Detailed figures for the 2 Kolkata areas published so far. More areas are added as each area page goes live.
Park Street
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 17,207 | 2,523 | 4.3★ | 0 of 20 |
| Real estate agents | 1,403 | 32 | 4.6★ | 14 of 20 |
| Salons | 833 | 322 | 4.5★ | 1 of 20 |
| Dental clinics | 638 | 73 | 4.9★ | 11 of 20 |
| Gyms | 429 | 108 | 4.5★ | 8 of 20 |
Salt Lake
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 5,672 | 1,111 | 4.5★ | 0 of 20 |
| Salons | 2,528 | 486 | 4.6★ | 2 of 20 |
| Dental clinics | 795 | 212 | 4.8★ | 7 of 20 |
| Gyms | 497 | 400 | 4.7★ | 3 of 20 |
| Real estate agents | 318 | 46 | 4.6★ | 14 of 20 |
What this means for Kolkata businesses
- Your real competition is the top 3 for your category in your own area, not the whole city.
- Food, jewellery, hospitals and sweet shops are crowded: the top 3 have collected reviews for years.
- Professional and home services (lawyers, CAs, plumbers, electricians, real estate) are far more open.
- Reviews are one factor. The right category, accurate details, photos and regular activity matter too.
Where does your Kolkata business rank?
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Cite this research
Journalists, bloggers and educators are welcome to use these figures. Please credit GBP Ranker with a link to this page.
Source: <a href="https://gbp-ranker.com/research/kolkata-google-maps-statistics/">GBP Ranker, Kolkata Google Maps & Review Statistics</a>Need a figure for a specific area, category or city? Email hello@gbp-ranker.com.
Questions
How many Google reviews does a business need in Kolkata?
It depends on the category. In our research the top 3 restaurants in Kolkata average 22,437 Google reviews, while the top 3 preschools average only 97.
Which categories are easiest to rank in Kolkata?
Categories where the top 3 hold few reviews and many businesses have under 100, such as preschools, real estate agents and plumbers. A complete profile and steady genuine reviews can stand out there.
Where does this data come from?
From Google Maps searches GBP Ranker ran for 30 business types across Kolkata, plus area searches, recording the top 20 results of each search.
Can I use these figures?
Yes. Please credit GBP Ranker with a link to this page.