Original research · Mumbai
Mumbai Google Maps & Review Statistics
From Andheri to Bandra and Powai, we searched Google Maps for 30 business types across Mumbai. Here is how many Google reviews it takes to reach the top 3, and where it is hardest and easiest to win.
Key findings
- The top 3 hotels in Mumbai average 14,210 Google reviews, the highest of the 30 business types we checked.
- Top-3 restaurants in Mumbai average 6,619 Google reviews; a typical restaurant in the top 20 has 4,398.
- Top-3 cafes in Mumbai average 4,523 Google reviews.
- Top-3 salons in Mumbai average 2,309 Google reviews.
- Top-3 gyms in Mumbai average 913 Google reviews.
- Top-3 lawyers in Mumbai average 739 Google reviews.
- Top-3 real estate agents in Mumbai average 597 Google reviews.
- Top-3 dental clinics in Mumbai average 1,506 reviews and a 4.9★ rating.
- Plumbers have the lowest bar: the top 3 average only 266 Google reviews.
- 14 of 20 schools in the top Google Maps results have fewer than 100 reviews, the most open category in Mumbai.
- The biggest gap is among hotels: the top 3 have about 19× the reviews of a typical one (14,210 vs 731).
- Hotels have the lowest average rating in Mumbai (3.9★).
- Of the 5 Mumbai areas with detailed data, Powai is the toughest for restaurants (top 3 average 4,504 reviews) and Bandra West the easiest (1,599).
- At area level, 75% of real estate agents in the top results have fewer than 100 Google reviews.
- Our Mumbai research covers 30 business types city-wide and 25 areas, using the top 20 Google Maps results of each search.
All figures are rough benchmarks from our research. Google Maps results change over time and differ slightly by where you search from.
Reviews held by the top 3, by business type
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Hotels | 14,210 | 731 | 3.9★ | 0 of 20 |
| Jewellery stores | 12,303 | 1,264 | 4.9★ | 0 of 20 |
| Hospitals | 8,757 | 6,313 | 4.6★ | 0 of 20 |
| Restaurants | 6,619 | 4,398 | 4.4★ | 0 of 20 |
| Sweet shops | 6,327 | 1,792 | 4.3★ | 0 of 20 |
| Bakerys | 6,218 | 1,741 | 4.4★ | 0 of 20 |
| Mobile phone stores | 4,538 | 1,543 | 4.8★ | 0 of 20 |
| Cafes | 4,523 | 3,717 | 4.4★ | 0 of 20 |
| Pest control services | 3,417 | 577 | 4.9★ | 0 of 20 |
| Clothing stores | 2,608 | 1,127 | 4.5★ | 2 of 20 |
| Salons | 2,309 | 1,657 | 4.8★ | 0 of 20 |
| Dental clinics | 1,506 | 956 | 4.9★ | 0 of 20 |
| Spas | 1,399 | 619 | 4.8★ | 0 of 20 |
| Veterinary clinics | 1,146 | 859 | 4.4★ | 0 of 20 |
| Physiotherapists | 1,056 | 358 | 4.9★ | 0 of 20 |
| Furniture stores | 1,010 | 451 | 4.5★ | 1 of 20 |
| Gyms | 913 | 625 | 4.7★ | 0 of 20 |
| Coaching centres | 810 | 310 | 4.7★ | 2 of 20 |
| Yoga studios | 747 | 188 | 4.9★ | 1 of 20 |
| Lawyers | 739 | 232 | 4.9★ | 4 of 20 |
| Bike service centres | 671 | 148 | 4.8★ | 5 of 20 |
| Electricians | 657 | 216 | 4.9★ | 1 of 20 |
| Real estate agents | 597 | 180 | 4.9★ | 3 of 20 |
| Dermatologists | 527 | 571 | 4.8★ | 0 of 20 |
| Chartered accountants | 464 | 322 | 4.9★ | 2 of 20 |
| Car service centres | 408 | 195 | 4.8★ | 6 of 20 |
| Preschools | 297 | 168 | 4.9★ | 3 of 20 |
| Schools | 271 | – | 4.6★ | 14 of 20 |
| Interior designers | 267 | 137 | 4.8★ | 3 of 20 |
| Plumbers | 266 | 141 | 4.8★ | 6 of 20 |
Area by area
Detailed figures for the 5 Mumbai areas published so far. More areas are added as each area page goes live.
Andheri West
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 2,143 | 2,186 | 4.4★ | 0 of 20 |
| Salons | 2,109 | 882 | 4.7★ | 0 of 20 |
| Dental clinics | 1,166 | 500 | 4.9★ | 0 of 20 |
| Gyms | 692 | 297 | 4.7★ | 2 of 20 |
| Real estate agents | 151 | 57 | 4.9★ | 13 of 20 |
Andheri East
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 3,014 | 1,484 | 4.5★ | 0 of 20 |
| Salons | 2,562 | 619 | 4.7★ | 0 of 20 |
| Dental clinics | 418 | 315 | 4.9★ | 1 of 20 |
| Gyms | 407 | 354 | 4.6★ | 0 of 20 |
| Real estate agents | 309 | 59 | 4.9★ | 14 of 20 |
Bandra West
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 1,599 | 1,158 | 4.4★ | 0 of 20 |
| Dental clinics | 1,095 | 230 | 4.9★ | 1 of 20 |
| Salons | 900 | 861 | 4.7★ | 0 of 20 |
| Gyms | 429 | 181 | 4.5★ | 6 of 20 |
| Real estate agents | 39 | 28 | 4.9★ | 18 of 20 |
Juhu
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 3,994 | 2,234 | 4.3★ | 0 of 20 |
| Salons | 1,622 | 611 | 4.7★ | 1 of 20 |
| Dental clinics | 525 | 99 | 4.9★ | 10 of 20 |
| Gyms | 222 | 130 | 4.5★ | 7 of 20 |
| Real estate agents | 117 | 26 | 4.8★ | 15 of 20 |
Powai
| Business type | Top-3 avg reviews | Typical business | Avg rating | Under 100 reviews |
|---|---|---|---|---|
| Restaurants | 4,504 | 3,055 | 4.4★ | 0 of 20 |
| Salons | 2,587 | 978 | 4.7★ | 1 of 20 |
| Dental clinics | 798 | 135 | 4.9★ | 6 of 20 |
| Gyms | 333 | 226 | 4.7★ | 3 of 20 |
| Real estate agents | 65 | 59 | 4.8★ | 15 of 20 |
What this means for Mumbai businesses
- Your real competition is the top 3 for your category in your own area, not the whole city.
- Food, jewellery, hospitals and sweet shops are crowded: the top 3 have collected reviews for years.
- Professional and home services (lawyers, CAs, plumbers, electricians, real estate) are far more open.
- Reviews are one factor. The right category, accurate details, photos and regular activity matter too.
Where does your Mumbai business rank?
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Cite this research
Journalists, bloggers and educators are welcome to use these figures. Please credit GBP Ranker with a link to this page.
Source: <a href="https://gbp-ranker.com/research/mumbai-google-maps-statistics/">GBP Ranker, Mumbai Google Maps & Review Statistics</a>Need a figure for a specific area, category or city? Email hello@gbp-ranker.com.
Questions
How many Google reviews does a business need in Mumbai?
It depends on the category. In our research the top 3 restaurants in Mumbai average 6,619 Google reviews, while the top 3 plumbers average only 266.
Which categories are easiest to rank in Mumbai?
Categories where the top 3 hold few reviews and many businesses have under 100, such as plumbers, real estate agents and plumbers. A complete profile and steady genuine reviews can stand out there.
Where does this data come from?
From Google Maps searches GBP Ranker ran for 30 business types across Mumbai, plus area searches, recording the top 20 results of each search.
Can I use these figures?
Yes. Please credit GBP Ranker with a link to this page.