Common questions

Frequently asked questions

Everything about our free audit, how we fix Google Business Profiles, timelines and pricing.

Getting started

What does the free audit include?

We check your Google profile, where you rank for your main search in your area and how you compare with the top 3 businesses near you. You get your score on WhatsApp in about 2 minutes and the full report by email.

How do I get started?

Tap "Chat on WhatsApp" on any page and send the message. Our assistant asks for your business name and area and checks your profile straight away. For anything else, call us on +91 93802 30270.

Do I have to pay for the audit?

No. The audit is free and there's no obligation. If you want us to fix what we find, we'll explain what's needed before any work starts.

Do you work with businesses outside India?

Yes. We work with clients across India, UAE, UK, US and Australia β€” same process, same standard.

Services & timelines

How long does it take to fix a suspended profile?

Most suspensions are resolved within 5 to 10 business days, depending on the reason Google flagged it.

How long until I see better rankings?

Ranking work is ongoing. Most businesses see their position start to move within 4 to 12 weeks.

Will my business show up in ChatGPT, Gemini or Google's AI answers?

More customers now ask AI assistants for recommendations. Those answers lean on the same things Google Maps uses β€” your Google profile, reviews and consistent details across the web. The work we do for Maps also prepares you for AI search, though no one can guarantee what an AI will recommend.

Can you help if my profile is stuck on verification?

Yes β€” that's one of our most common cases. We find what's blocking it, correct the details and resubmit until it goes live.

Someone else controls my profile. Can you help?

Yes. We file the right ownership request with Google, escalate if needed and secure the profile once you're back in.

Pricing & guarantees

How much does it cost?

Every profile is different, so we quote after the free audit β€” once we know exactly what needs fixing. No long contracts and no hidden fees.

Do you guarantee a top ranking?

No one can honestly guarantee a specific Maps position since Google's algorithm changes. We guarantee the optimisation work and ongoing effort to improve your visibility.

Will I own my Google profile?

Always. The profile stays in your Google account. We only get manager access while we work on it.

Is my information safe?

Yes. We only use your details to check your profile and contact you about it, and we never sell or share them. See our privacy policy.

GBP creation

Can I create a Google Business Profile without a shop address?

Yes. Service-area businesses (home services, consultants, mobile businesses) can hide their address and show the areas they serve instead. We set this up correctly so the profile isn't flagged.

Why do new profiles get suspended?

Most often because of a keyword-stuffed name, the wrong category, a virtual office or co-working address, or details that don't match your website. We avoid all of these from day one.

Suspension removal

Why was my Google Business Profile suspended?

Common reasons are keywords added to the business name, a virtual or shared address, multiple listings for one business, a category that doesn't match, or a sudden change of key details. Sometimes it's an automated flag on a real business β€” that's what the appeal is for.

Do I lose my reviews when I'm suspended?

Reviews are hidden while the profile is suspended. In most reinstatements they come back with the profile.

Verification pending

Why is my verification taking so long?

Google adds extra review for new businesses, recently changed details, certain categories and addresses it can't confirm. Fixing mismatched details usually speeds things up.

My video verification was rejected. What now?

Rejections usually happen because the video didn't show the business name on signage, the location, and proof you manage the business in one continuous clip. We give you a shot-list and help you resubmit.

Phone number activation

Why does Google show the wrong phone number?

Anyone can suggest edits to a Google listing. If an old number appears on other websites or a user suggests a change, Google may show it. We correct it and reduce the chance of it happening again.

Can I use a mobile number?

Yes. A mobile number works fine as long as it's answered by your business and matches what's on your website and other listings.

Ownership claim

What if the current owner won't respond?

Google gives the current owner time to reply. If they don't, you may be able to claim the profile β€” and if that fails, we escalate with proof that it's your business.

What proof do I need?

Usually your business registration, a utility bill or bank statement with the business name and address, and photos of your signage. We tell you exactly what fits your case.

GBP SEO

Can you guarantee a #1 ranking?

No one can honestly guarantee a specific position β€” Google decides. What we guarantee is the work: every month, on the things that move rankings, with reports that show the results.

What affects Google Maps ranking the most?

Three things: how relevant your profile is to the search, how far the searcher is from you, and how prominent your business looks β€” reviews, photos, activity and mentions across the web.

Still have a question?

Message us on WhatsApp or call us β€” we're happy to help.

Free Β· No obligation Β· Mon–Sat, 10 AM – 7 PM IST

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