Get back control of your Google Business Profile
If a former employee, an old agency or a stranger controls your listing, you can't reply to reviews, fix your details or stop unwanted changes. We file the right request with Google, recover access and lock the profile down.
Signs you need this
- Google says "This profile is already managed by someone else"
- A past employee or agency set it up and left
- You don't know which email address owns the profile
- Someone keeps changing your details
What's included
- Ownership transfer or access request
- Proof-of-business checklist
- Escalation with Google support
- Removal of old managers
- Safe access setup for your team
- Advice to avoid losing access again
How we handle it
Identify
We work out who currently owns the profile and which route Google allows in your case.
Request
We file the ownership or access request with the right business details.
Escalate
If the current owner doesn't respond, we use Google's next steps and support channels with your proof of ownership.
Secure
Once you're back in, we remove old users and set up safe access for your team.
Ownership claim FAQ
What if the current owner won't respond?
Google gives the current owner time to reply. If they don't, you may be able to claim the profile — and if that fails, we escalate with proof that it's your business.
What proof do I need?
Usually your business registration, a utility bill or bank statement with the business name and address, and photos of your signage. We tell you exactly what fits your case.
Will I lose my reviews?
No. Ownership changes don't remove reviews — you get the same profile back with its history.
What business owners say
“Our listing was suspended for almost a month before we found GBP Ranker. They sorted it out and explained what went wrong so it doesn't happen again.”
“We were stuck on verification pending for weeks. One call and they had it moving within days. Straightforward and no unnecessary upsells.”
“Our profile wasn't ranking at all. After their SEO work we started showing up consistently in the top results for our area.”
More ways we help
GBP creation
Full profile setup from scratch, done right the first time so it doesn't get flagged later.
Learn moreSuspension removal
We diagnose why Google suspended your listing and work to get it reinstated.
Learn moreVerification pending
Stuck waiting on Google? We resolve stuck verifications and get listings live.
Learn morePhone number activation
Fix missing or unverified phone numbers that are blocking your listing.
Learn moreGBP SEO & ranking
Ongoing optimisation, posts, and review strategy to push you to the top of Maps.
Learn moreLet's fix it
Message us on WhatsApp — tell us your business name and we'll take it from there. Free, no obligation.
Free · No obligation · Mon–Sat, 10 AM – 7 PM IST